Shipping & Returns

Postage & Shipping

All parcels will be dispatched within 48 hours of the order and payment being received and are sent by Australia Post. You have the choice of Regular Parcel Post or Express Post. This ensures that the parcel has a tracking number and the Express Post option means the parcel arrives next day to most places in Australia.

There is no charge for handling. You will be charged only the cost price for the Regular Post or Express Post bag.

If your parcel does not arrive the day after it was sent, please let us know and we can contact Australia Post.

During periods of hot weather it is important to have the parcel delivered to an address where someone will be able to accept the delivery. This might be a work address or a neighbour. Herbs and nutrients are very sensitive to heat and the delivery driver will not be mindful of that and may leave the parcel in the hot sun. We can arrange for the parcel to be taken to the local post office if no one is home - just let us know with your order.

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